Mission Statement

OUR MISSION STATEMENT IS – To be….professional, qualitative, flexible, practical, but a friendly service to all our stakeholders. Our success will be measured by the ability to exceed our client’s expectations. We believe that our success is due to:

• Giving the client the service they want and need.
• Being active and prominent in the local, regional, national and international business community
• Attracting clients through personal referrals and recommendations
• Providing a 24-48 hour turn around service after ‘the sale’ and/or for queries/enquiries
• The company being focused on its target markets
• Being an overall strategist and thinking ‘outside the box’

The Company

Owned and managed by David White and Chad Blevins, Professional Recovery, Inc. is a vehicle recovery/repossession company located in Bluefield, West Virginia and covers Central and Southern regions and the north western and Central areas of the State of Virginia. 

Professional Recovery, Inc.  provides a prompt, effective, quality, personal, individualized and professional service to financial/lending institutions including Banks, Credit Unions, Auto Finance Companies etc., and have achieved a  91% success rate in the delivery of recovery/repossession services.

THIS IS WHO WE ARE!

Our administrative staff, are experienced in all avenues of support for our clients and the field agents.  They forge day-to-day relationships with the collectors from all regions of the country and maintain them.  Our staff are trained in all aspects of the business enabling them to have a  comprehensive awareness of company life e.g., each administrative staff member accompanies a field agent into the field, to experience his/her daily life dealing with debtors, repossessions etc.

• 12 years of combined experience in the recovery/repossession industry
• Recovery/repossession performance success rate of 91 %
• Our field agents are trained in all aspects of recovery/repossession, including the laws that relate to our business activity
• Our account managers are well versed/trained in managing  portfolios of client accounts

PROFESSIONAL RECOVERY, INC’s  believes it is not our role to judge those that are misfortune enough to have their vehicle within a repossession process and  that the interaction between our company and those people who are in possession of our client’s assets must be fair, courteous, dignified and respectful.